Privacy Policy

Last updated:

This Privacy Policy describes how Vornyxolezar collects, uses, and protects your personal information when you visit our website or interact with our services.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information when you submit our contact form
Email address for communication purposes
Messages and inquiries you send through our website
Consent preferences for data processing

We also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Process and fulfill your orders for custom creations
Improve our website and services
Send you updates about our products and services with your consent
Analyze website usage and trends
Ensure website security and prevent fraud

Legal Bases for Processing (GDPR)

For users in the European Union, we process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for data processing
Contractual Necessity: To fulfill our obligations when you place an order
Legitimate Interests: To improve our services and ensure website security
Legal Obligations: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and business
When required by law or to protect our legal rights
In connection with a business transfer or merger
With third-party analytics and advertising services as described in this policy

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal data
Restriction: Limit how we process your data
Portability: Receive your data in a structured format
Objection: Object to certain types of data processing
Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 3 years, while order information may be retained for up to 7 years for accounting and legal purposes.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.

Third-Party Services

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service may collect information about your interactions with our ads.

Remarketing

We may use remarketing services to show you relevant ads on other websites based on your visits to our site.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. This service collects anonymous usage data to help us understand how visitors interact with our website.

Google Maps API

If we embed Google Maps on our website, the service may collect information about your location and usage.

Use of Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our cookie practices, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Vornyxolezar
40 Jollys Road
Cromwell 9310
New Zealand
Phone: +64 21 100 5956
Email: admin@vornyxolezar.world